Question 1

How do I meet my private driver at Colombo Airport (CMB)?

Accepted Answer

Your Ceylon Taxi chauffeur will be waiting right at the airport arrivals lobby exit holding a personalized name board with your name. You will also receive your driver's WhatsApp number, photo, and vehicle plate number 24 hours prior to landing.

Question 2

What happens if my international flight to Sri Lanka is delayed?

Accepted Answer

We monitor all incoming flight numbers in real-time. If your flight is delayed, your driver automatically adjusts pickup time with 60 minutes free waiting time after touchdown and zero delay charges.

Question 3

Are expressway tolls, fuel, and parking included in the taxi price?

Accepted Answer

Yes, 100% all-inclusive. Every quote includes highway toll tickets, fuel, parking, and driver allowances. There are no hidden fees or extra surcharges.

Question 4

Can I hire an English-speaking private driver for our entire multi-day Sri Lanka tour?

Accepted Answer

Yes! We offer customized multi-day private chauffeur services for 3 to 14+ days. Your driver stays with you throughout your journey with driver meals and accommodation fully covered.

Question 5

What payment methods and currencies do you accept?

Accepted Answer

We accept payments in USD, EUR, GBP, AUD, and LKR. You can pay securely online with credit cards (Visa, MasterCard) or cash directly to your driver upon arrival.